Content Supply delivered ADA-compliant video solutions for the U.S. Fish & Wildlife Service, including captions, voiceovers, and accessible formatting for all viewers.
The U.S. Fish & Wildlife Service (USFWS) is a federal agency dedicated to conserving, protecting, and enhancing fish, wildlife, plants, and their habitats. With over 8,000 employees, the USFWS operates more than 560 National Wildlife Refuges and 70 national fish hatcheries. Founded in 1871, the agency plays a critical role in managing fish and wildlife resources for the benefit of current and future generations. Its services include technical advice, grants, permits, and scientific research, while also promoting public education on conservation.
Before partnering with Content Supply, the U.S. Fish & Wildlife Service faced a growing need to ensure that all public-facing video content met ADA (Americans with Disabilities Act) compliance standards. As a government agency responsible for education, conservation, and community engagement, they were committed to making their digital media accessible to all—regardless of ability.
However, they encountered several challenges:
To meet federal accessibility requirements and better serve the public, the U.S. Fish & Wildlife Service needed a reliable video partner with experience in ADA-compliant editing, captioning, and accessibility formatting—and turned to Content Supply for a solution.
To help the U.S. Fish & Wildlife Service meet federal accessibility standards and better serve diverse audiences, Content Supply delivered a comprehensive ADA-compliant video solution—ensuring every piece of content was inclusive, clear, and aligned with Section 508 requirements.
Here’s how we helped them bridge the accessibility gap:
We provided accurate, professionally formatted closed captions for all video content, ensuring:
Captions were reviewed for grammar, timing, and consistency to meet compliance and enhance viewer experience.
For viewers with visual impairments, we added descriptive voiceovers and narration where needed, including:
This allowed the content to be fully understood through audio alone.
All content was reviewed and formatted to ensure it met ADA, Section 508, and Web Content Accessibility Guidelines (WCAG 2.1). This included:
We also provided compliance documentation and file versions ready for government use and archiving.
Our editing process ensured videos were visually inclusive by:
We established a repeatable, efficient process for future video projects, making it easy for the U.S. Fish & Wildlife Service to:
With this full-service solution, Content Supply helped the U.S. Fish & Wildlife Service create video content that was accessible, inclusive, and compliant—ensuring every viewer, regardless of ability, could engage with and benefit from their mission.
To help the U.S. Fish & Wildlife Service meet accessibility standards and create inclusive content for all viewers, Content Supply implemented a clear, efficient, and federally compliant workflow for video editing and ADA enhancement.
Here’s how our process ensured their content met ADA and Section 508 guidelines from start to finish:
We began by reviewing the agency’s video assets and content requirements to:
This allowed us to prioritize the content most in need of compliance upgrades.
Next, we created accurate closed captions and transcripts by:
For videos requiring additional auditory support, we:
Our editing team enhanced the videos by:
Before delivery, we conducted a final compliance review to ensure:
This structured, government-ready process allowed the U.S. Fish & Wildlife Service to confidently publish ADA-compliant videos—expanding their impact and upholding their commitment to accessibility for all citizens.
Through our collaboration, Content Supply delivered measurable outcomes that empowered the U.S. Fish & Wildlife Service to enhance accessibility, meet federal compliance standards, and expand public engagement with their digital content.
Here’s a breakdown of the results:
All video assets produced met ADA, Section 508, and WCAG 2.1 accessibility guidelines, ensuring that the agency’s public-facing content was inclusive, legally compliant, and ready for distribution across digital government platforms.
With the addition of closed captions, audio descriptions, and professional voiceovers, the agency's videos became fully accessible to:
This directly supported the U.S. Fish & Wildlife Service’s mission of making conservation and education accessible to all Americans.
By optimizing on-screen visuals, improving pacing, and adding clear, accessible formatting, the videos became more engaging and easier to understand—increasing viewer retention and comprehension across a wide range of audiences, including the general public, educators, and stakeholders.
We helped establish a repeatable, scalable editing process, enabling internal teams to continue producing accessible content without reinventing the wheel. This improved their content output efficiency and future-proofed their video library for compliance needs.
Publishing ADA-compliant videos reinforced the agency’s commitment to inclusion, transparency, and equitable access to public resources—boosting trust and credibility among viewers, advocacy groups, and partner organizations.
In summary, Content Supply’s ADA-compliant video services enabled the U.S. Fish & Wildlife Service to meet federal standards, expand its digital reach, and ensure every citizen—regardless of ability—can engage with and benefit from its mission.
As a Full-Service Content Creation Agency, Content Supply specializes in creating impactful, accessible, and engaging multimedia content that meets the needs of a diverse audience. One of our recent collaborations was with the U.S. Fish and Wildlife Service (USFWS), a federal agency dedicated to conserving and protecting wildlife and natural habitats across the U.S. The challenge USFWS faced was ensuring that their educational videos were accessible to all audiences, including individuals with disabilities. In this article, we’ll walk through how Content Supply used Video Production and Marketing Services, ADA-compliant video solutions, and Integrated Marketing Services to meet these needs while increasing engagement and accessibility.
The U.S. Fish & Wildlife Service has a significant presence, with over 560 National Wildlife Refuges, 70 national fish hatcheries, and thousands of conservation projects spread across the country. Their mission is to protect fish, wildlife, and their habitats for the benefit of the American people. However, to reach and engage a broader audience—including individuals with disabilities—they needed to ensure that their educational and informational videos complied with the Americans with Disabilities Act (ADA).
The challenge was not just about meeting the minimum legal requirements; USFWS wanted to create videos that were genuinely accessible and engaging for viewers, including those who are deaf, hard of hearing, blind, or have other disabilities. This required comprehensive video production and the integration of specific accessibility features to meet ADA compliance.
As a Creative Agency for Videos and Podcasts, Content Supply stepped in to help USFWS create an inclusive video experience for all viewers. Our solution focused on three key components: captioning, voiceovers, and ADA compliance review. The process was both strategic and results-oriented, ensuring that USFWS met its accessibility goals while maintaining the high quality of its educational content.
To ensure the videos were accessible to individuals who are deaf or hard of hearing, we integrated closed captioning into all educational content. This essential feature transcribed spoken content and relevant sounds, making the videos easier to follow. The captions were synchronized with the video content for optimal viewing experience, allowing viewers to engage more deeply with the materials.
Next, we incorporated voiceovers into the videos. Using professional voice actors, we ensured that all spoken content was clearly articulated, providing an audio description of the videos. This helped make the content more accessible to individuals who are blind or have visual impairments, giving them an alternative means of engaging with the material.
To ensure full compliance with ADA guidelines, we thoroughly reviewed the content to verify that all accessibility features were implemented. This included making sure that the video player was usable by individuals with disabilities, ensuring content was structured in an inclusive manner, and following all ADA requirements for digital content.
The result was a series of high-quality, ADA-compliant videos that conveyed USFWS’s conservation messages in a more inclusive way. By prioritizing accessibility, USFWS was able to provide educational content that reached a broader audience, including individuals who may have previously been excluded from viewing.
The ADA-compliant video services provided by Content Supply had a significant impact on USFWS’s ability to reach and engage with a wider audience. Here are some of the measurable results that showcase the success of the project:
At Content Supply, we are committed to providing Integrated Marketing Services for Multimedia to help organizations amplify their message, increase accessibility, and achieve greater outreach. By leveraging our Video Production and Marketing Services, we helped USFWS not only comply with legal standards but also ensure that their valuable conservation messages reached the widest possible audience.
This collaboration with USFWS underscores the power of combining digital marketing, content creation, and ADA compliance. Through this process, Content Supply successfully supported USFWS’s mission to preserve natural habitats and wildlife for future generations while fostering inclusivity and accessibility in all their communication efforts.
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